Frequently Asked Questions


You can create an account simply by clicking this link.

If you’re not ready yet, you can continue shopping and just create your account when you check out.

You can make changes in your account by logging in and clicking ‘Edit.’ Make sure you click ‘Save’ and note of the changes you made.

We take great care in making sure that your personal information is safe with us.

Go back to the log-in page and click the ‘Forgot Password’ link and we’ll help you from there. If you still encounter problems, send us an email at


We accept the following: Visa, Mastercard, American Express, Paypal

We accept the following: Visa, Mastercard, American Express, Paypal


Shipping is FREE to the contiguous US for all orders $99 and above


USPS First Class International
$10.95 0-2 lbs
$19.95 2-4 lbs
$24.95 – USPS Priority International

Standard delivery to US addresses is 5-7 days via USPS or FedEx

Standard delivery to Canada addresses is 7-14 days via USPS or FedEx

We ship via USPS for all orders with exception of heavy or bulk packages. For orders above 5 lbs, we ship via FedEx. Tracking numbers will be sent to your email address.


We take pride in offering only authentic brands and products sourced globally. Absolutely no fakes and no knock-offs.

Yes, you can! Aside from the discounted bulk listing available on our website, you can also send us an email at for requests and special arrangements.


We accept returns of unopened products within 30 days from the day you received your order. Products should be in their original condition whehased and must not be used. Send us an email at with the description of your problem and attach pictures of the damaged or defective product. If by any chance you received the wrong products, email us at and we will send you the right product. Sale items are non-refundable and non-returnable.


You may reach via the following channels –


Chat: look for the chat icon at the lower right of our website

Social Media: Facebook (@carlopacificbyforex) or Instagram (@carlopacificbyforex)

CP Regalo is a service that lets you send hot dishes, cakes, gifts and shop essentials for your family in the Philippines, wherever you are in the world.

Shop online from where you are and we will deliver it to your family anywhere in the Philippines. Make sure to indicate your recipient’s shipping address and contact information upon ordering. We can also include a personalized card with your message to them!