Returns, Refunds, and Exchanges

We accept returns of unopened products within 30 days from the day you received your order. Products should be in its original condition when purchased and must not be used. Send us an email at orders@carlopacific.com of the description of your problem and attach pictures of the damaged or defective product. If by any chance you received the wrong products, email us at orders@carlopacific.com and we will send you the right product as soon as we can. Sale items are non-refundable and non-returnable.